Inside Sales Hiring Scales
Are you hiring the best candidates? Historic inside sales attrition rates remain around 40% and the utilization of inside sales pre-hire mechanism continues to fall short. Our scales focus only on behaviors needed for successful inside sales agents.
IVR Call to Conversion
Are your customers on hold listening to music, staying in silence or enjoying an advertisement? We understand consumer behavior patterns that allow us to nudge incoming prospects through small manipulations to move toward being more likely buyers.
Inside Sales Performance
Through extensive data analysis and triangulation, we are able to route leads more thoughtfully by matching customer expectations or prior behaviors to the best available sales option. Our approach allows salespeople to sell, and marketing to create content.
Inside sales are mired in jobs that conflict with each other. Many leaders find they are not equipped to create a more autonomously motivational culture that has been found to increase sales, decrease turnover, and improve employee engagement.